Sandra Helena Cardoso, PhD is a Nurse Scientist with a PhD in Health Sciences (Nursing Management)
from the Universidade de São Paulo. She has clinical experience in surgical and sterilization
settings, focusing on patient safety and quality of care. Her research explores humanization in
healthcare through soft technologies, including Nonviolent Communication, empathetic listening, and
emotional competencies. She has led the cultural adaptation and psychometric validation of the HUMAS
Scale in Brazil, contributing to advancements in healthcare practice, management, and workforce
well-being. Her work adopts a multidisciplinary approach with implications for education, policy,
and health systems improvement.
